Services for Individuals
Servicios para los Ciudadanos
Services for Individuals:

Our Citizen Service department is always prepared to answer the needs of any individual.

The services we offer include the following:

  • Credit Report Applications.
  • Claims:
    • Account Updates (Balances, etc.).
    • Legal Updates.
    • Telephone Exclusions.
    • Related Party Exclusions.
  • Personal Updates:
    • Change of First and/or Last Names.
    • Change of Civil Status.
    • Change of Photo.
    • Address Update.
    • Telephone Number Update.

To process your claims, please visit the Citizen Service Unit located in:

Citizen Service Unit
Avenida 27 de Febrero 406,
Plaza Mariel Elena Local 103
Bella Vista, Santo Domingo, R.D.
Telephone: 809.363.2064
Fax: 809.732.5857

Our offices are located at the following addresses:
In Santo Domingo :
Calle Gaspar Polanco N° 314,
Ensanche Bella Vista, Santo Domingo,
República Dominicana.
In Santiago :
Avenida Juan Pablo Duarte,
esquina Maimón, Módulo 301,
Plaza Trinitaria, Santiago,
República Dominicana.
In Plaza Comercial Megacentro :
Avenida San Vicente de Paul Esquina Carretera Mella,
Primer Nivel, Paseo del Caribe,
Los Mina Norte, Santo Domingo,
República Dominicana.
In La Romana :
Avenida Gregorio Luperón N° 4,
Edificio Patio Panatlántico,
1er piso, Local N°. 3, La Romana,
República Dominicana.

Nota: The Citizen Service Unit in these cities operates inside
the branch office.

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Version of this webpage: 2006.05.15.1
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