Citizen Service Unit
Customer Service Unit
Citizen Service Unit

The Citizen Service Unit was created to comply with the Law that Regulations Credit Information Businesses and Protection of the Owner of Information, identified as Law Number 288-05, in order to provide a better service to all individuals who wish to obtain their Credit Report or who wish to present a claim about it.

Legal Procedure for Correction of ErrorsLaw 288-05 introduces the Procedure for Claim for Modification, Correction, and Cancellation of Information of the Owner, so that consumers who are not in agreement with the information contained in a report coming from a BIC can formally present a claim to invoke the right to modification and cancellation of the information which is illegal, incorrect, erroneous, or out of date.

The Citizen Service Unit is located at the following address: Avenida 27 de Febrero 406,
Plaza Mariel Elena Local 103
Bella Vista, Santo Domingo, R.D.
Telephone: 809.363.2064
Fax: 809.732.5857

Our offices are located at the following addresses:
In Santo Domingo :
Calle Gaspar Polanco N° 314,
Ensanche Bella Vista, Santo Domingo,
República Dominicana.
In Santiago :
Avenida Juan Pablo Duarte,
esquina Maimón, Módulo 301,
Plaza Trinitaria, Santiago,
República Dominicana.
In Plaza Comercial Megacentro :
Avenida San Vicente de Paul Esquina Carretera Mella,
Primer Nivel, Paseo del Caribe,
Los Mina Norte, Santo Domingo,
República Dominicana.
In La Romana :
Avenida Gregorio Luperón N° 4,
Edificio Patio Panatlántico,
1er piso, Local N°. 3, La Romana,
República Dominicana.

Nota: The Citizen Service Unit in these cities operates inside
the branch office.

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Version of this webpage: 2006.05.15.1
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